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Hidden halo

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FAQ

1. What are engagement rings with hidden halo?

Engagement rings with hidden halo feature a beautiful halo of smaller diamonds that are strategically set beneath the main diamond, creating a stunning and unique look. The hidden halo adds extra sparkle and brilliance to the ring.

2. How do I determine the correct ring size?

To determine the correct ring size, we recommend visiting a local jeweler to get your finger accurately measured. Alternatively, you can request a free ring sizer by contacting our customer support team.

3. Can I customize the design of an engagement ring with hidden halo?

Yes, we offer customization options for our engagement rings with hidden halo. You can choose the metal type, diamond shape and size, as well as other design elements to create a personalized engagement ring. Contact our customer support team to discuss your customization preferences.

4. What kind of diamonds are used in the hidden halo rings?

We provide high-quality lab grown diamonds with exceptional cut, clarity, color, and carat weight. All our lab diamonds are ethically sourced and certified by reputable gemological laboratories like GIA or AGS.

5. Do engagement ring with hidden halo come with a warranty or guarantee?

Yes, we provide a warranty against any manufacturing defects, and our engagement rings with hidden halo come with a lifetime guarantee on the authenticity and quality of the diamonds.

6. Can I view the engagement rings with hidden halo in person?

We are primarily an online diamond jewelry shop; however, we provide a comprehensive 360-degree view and high-resolution images that allow you to examine the engagement rings with hidden halo in detail.

7. What is your return or exchange policy?

We offer a hassle-free 30-day return or exchange policy for our engagement rings with hidden halo. Please refer to our website for detailed instructions on how to initiate a return/exchange.

8. Is the shipping discreet?

Yes, we understand the importance of discretion. All our shipments are sent in unbranded packaging with no reference to the contents inside.

10. How can I contact your customer support team?

You can reach our customer support team via email, phone, or live chat on our website. Our representatives are available during regular business hours to assist you with any questions or concerns you may have.

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