Shipping and Delivery
Shipping Methods
Cultivejewelry.com offers various shipping methods to deliver purchased items to customers.
The available shipping methods may include standard shipping, express shipping, or other designated options.
Cultivejewelry.com uses third parties for delivery of the product(s), including, but not limited to FedEx Corporation, United States Postal Service, etc. For this purpose, Cultive Jewelry provides customer’s personal information to these parties, including names, addresses, phone numbers. These parties can only use customer’s personal information for delivery purposes.
Cultivejewelry.com will provide information on the shipping methods during the checkout process.
Shipping Destinations
Cultivejewelry.com offers worldwide shipping via services of different third party courier companies.
Customers should ensure that their shipping address falls within the designated delivery areas.
Shipping Costs
Cultivejewelry.com will include the applicable shipping fee during the checkout process.
Shipping costs may vary based on the selected shipping method, destination, package weight, cost of the product(s).
Cultivejewelry.com may decide not to charge for the shipping if such agreement has been made with the customer upon confirmation of the order.
Delivery Timeframes
Cultivejewelry.com will provide estimated delivery timeframes based on the shipping method and destination.
Delivery timeframes may vary depending on factors such as the customer’s location, customs clearance procedures, and unforeseen circumstances.
The team of Cultivejewelry.com will make reasonable efforts to meet the estimated delivery timeframes, but cannot guarantee specific delivery dates.
Production time may influence estimated delivery timeframes. Approximate production and delivery time should not exceed 30 days.
Order processing time may influence the delivery timeframes. It may vary depending on factors such as product availability, customization requirements, and order volume.
Tracking and Notifications
Cultivejewelry.com may provide a tracking number or a link to track the shipment once it has been dispatched.
Customers may receive shipping notifications or updates regarding the status of their order, including tracking information if applicable.
It is the customer’s responsibility to monitor the shipment’s progress and make necessary arrangements to receive the package.
Delivery Address
Customers are responsible for providing an accurate and complete delivery address during the checkout process.
Cultivejewelry.com is not responsible for any delivery issues or delays caused by incorrect or incomplete address information provided by the customer.
Customs Duties and Taxes
For international shipments, customers may be responsible for paying any customs duties, taxes, or import fees levied by the destination country.
If the services of the custom brokers are required for custom clearance, the customers are responsible for specifying broker’s information upon checkout.
Cultivejewelry.com is not responsible for any additional charges imposed by customs authorities or delays caused by customs inspections.
Delivery Acceptance
Customers or their authorized representatives should be available to accept and sign for the delivered package.
If a package cannot be delivered and is returned to Cultivejewelry.com due to unsuccessful delivery attempts or incorrect address, additional shipping charges may apply for re-delivery.
Risk of Loss or Damage
Cultivejewelry.com is responsible for the items until they are handed over to the designated shipping carrier.
The risk of loss or damage to the items passes to the customer upon delivery.
Cultivejewelry.com will insure the parcels containing the product(s)against the loss and theft with the third party insurance company of its choice. The insurance cost will be included in the total shipping fee.
Customers should carefully inspect the package upon delivery and report any visible damage to the shipping carrier and the customer service of Cultivejewelry.com within 24 hours after delivery is complete.
Shipping Restrictions
Cultivejewelry.com may have specific shipping restrictions for certain products or destinations based on the third party courier company’s restrictions.
Customers should review the Cultivejewelry.com shipping policy to ensure compliance with any applicable restrictions.
Governing Law and Jurisdiction
The terms of shipping and delivery shall be governed by and construed in accordance with the laws of The United States of America.
Any disputes arising out of shipping and delivery matters shall be subject to the exclusive jurisdiction of the courts located in The United States of America.