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FAQ

1. What are pave engagement rings?

Pave engagement rings feature small, closely set diamonds along the band, creating a paved or cobblestone-like appearance. This design adds a luxurious and sparkling touch to the ring.

2. How do I determine the correct ring size?

We recommend visiting a local jeweler to get your ring finger accurately measured. Alternatively, you can follow our ring size guide.

3. Can I customize the design of a pave engagement ring?

Yes, we offer customization options for our pave engagement rings. You can choose the metal type, diamond shape, size, as well as other design elements to create a personalized ring. Contact our customer support team to discuss customization options.

4. What kind of diamonds are used in pave engagement rings?

In our pave engagement rings, we use high-quality diamonds with exceptional cut, clarity, color, and carat weight. All our diamonds are ethically sourced and certified by reputable gemological laboratories such as GIA or AGS.

5. Do pave engagement rings come with a warranty or guarantee?

Yes, we provide a warranty against any manufacturing defects, and our pave engagement rings come with a lifetime guarantee on the authenticity and quality of the diamonds.

6. Can I view the pave engagement rings in person?

We are primarily an online diamond jewelry shop; however, we provide a comprehensive 360-degree view and high-resolution images that allow you to examine the pave engagement rings in detail.

7. What is your return or exchange policy?

We offer a hassle-free 30-day return or exchange policy for our pave engagement rings. Please refer to our website for detailed instructions on how to initiate a return/exchange.

8. Is the shipping discreet?

Yes, we understand the importance of discretion. All our shipments are sent in unbranded packaging with no reference to the contents inside.

9. Do you offer financing options for purchasing a pave engagement ring?

Unfortunately, we do not we offer financing options yet. 

10. How can I contact your customer support team?

You can reach our customer support team via email, phone, or live chat on our website. Our representatives are available during regular business hours to assist you with any inquiries or concerns you may have.

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