Skip to main content

Solitaire


Showing all 3 results

FAQ

1. What are solitaire engagement rings?

Solitaire engagement rings feature a single, stunning diamond as the centerpiece of the ring. This classic and timeless design puts the emphasis on the beauty and brilliance of the diamond.

2. How do I determine the correct ring size?

We recommend visiting a local jeweler to get your ring finger accurately measured. Alternatively, you can request a free ring sizer by contacting our customer support team.

3. Can I customize the design of a solitaire engagement ring?

While solitaire rings typically have a simple design, we offer customization options for metal type, diamond shape, size, and band thickness. Contact our customer support team to discuss customization options.

4. What kind of diamonds are used in solitaire engagement rings?

We use high-quality diamonds with exceptional cut, clarity, color, and carat weight in our solitaire engagement rings. All our diamonds are ethically sourced and certified by reputable gemological laboratories such as GIA or AGS.

5. Do solitaire engagement rings come with a warranty or guarantee?

Yes, we provide a warranty against any manufacturing defects, and our solitaire engagement rings come with a lifetime guarantee for the authenticity and quality of the diamond.

6. Can I view the solitaire engagement rings in person?

We are primarily an online diamond jewelry shop; however, we provide a comprehensive 360-degree view and high-resolution images that allow you to examine the solitaire engagement rings in detail.

7. What is your return or exchange policy?

We offer a hassle-free 30-day return or exchange policy for our solitaire engagement rings. Please refer to our website for detailed instructions on how to initiate a return/exchange.

8. Is the shipping discreet?

Yes, we understand the importance of discretion. All our shipments are sent in unbranded packaging with no reference to the contents inside.

9. Do you offer financing options for purchasing a solitaire engagement ring?

Unfortunately, we do not we offer financing options yet. 

10. How can I contact your customer support team?

You can reach our customer support team via email, phone, or live chat on our website. Our representatives are available during regular business hours to assist you with any questions or concerns you may have.

Couldn’t find what you are looking for?

Bring your vision to life with Cultive!