Privacy policy

Last updated: June 30, 2023

Cultive Jewelry (“Cultive,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and users (“you” or “your”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our website located at www.cultivejewelry.com (the “Website”) and any related services or features (collectively, the “Services”).

By accessing or using our Services, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

We collect several types of information when you use our Services, including:

Personal Information: When you make a purchase, create an account, or interact with our Services, we may collect personal information that can identify you, such as, but not limited to, your name, email address, postal address, phone number, and payment information.

Device Information: We collect information about the device you use to access our Services, including your device type, operating system, IP address, browser type, and other technical information.

Usage Information: We gather information about how you use our Services, including the pages you visit, the features you access, the products you view, your search queries, and other actions you take while using our Services.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with our Services. This information helps us personalize your experience, analyze trends, and improve our Services.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and improving our Services: We use your information to fulfill your orders, process payments, communicate with you, and enhance your overall experience with our Services.

Personalization: We may use your information to personalize your experience on our Website, recommend products based on your preferences, and provide tailored content and advertising.

Analytics and Research: We analyze the data we collect to understand trends, measure the effectiveness of our marketing campaigns, and conduct research to improve our products and services.

Communication: We may use your contact information to send you promotional materials, updates, newsletters, and other communications about our products, offers, and events. You can opt out of receiving such communications at any time.

Security and Fraud Prevention: We use your information to protect the security of our Services, prevent fraud, and ensure compliance with applicable laws and regulations.

Legal Compliance: We may disclose your information when required by law, legal process, or government request, or to enforce our Terms of Service or protect our rights, privacy, safety, or property.

We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, shipping partners, IT providers, and marketing agencies. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to protect your information.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company or successor entity. We will notify you of any such change in ownership or control and seek your consent if required by applicable laws.

Compliance with Law: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.

Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have certain choices regarding the information we collect and how it is used:

Account Information: You can review, update, or delete your account information by logging into your account settings or contacting us directly.

Communication Preferences: You can opt out of receiving promotional emails or text messages from us by following the instructions provided in the communication or by contacting us. However, please note that you may still receive transactional or service-related communications.

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to decline cookies or notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Services.

Do Not Track: Our Services do not currently respond to “Do Not Track” signals from web browsers. However, you can configure your browser settings or use other mechanisms to control tracking.

Children’s Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website or through other reasonable means. We encourage you to review this Privacy Policy periodically for any changes.

Conclusion

Protecting your privacy is essential to us. We are committed to maintaining the security and confidentiality of your personal information while providing you with a seamless shopping experience. By using our Services, you agree to the terms outlined in this Privacy Policy.