FAQ - Grown Diamond Jewelry by Cultive

What are your products made of?

At Cultive, we are committed to sustainability. All of our gold is sourced from recycled materials, reducing our environmental impact. Additionally, our diamonds are lab-grown, which means they are ethically produced and conflict-free. Shop with confidence, knowing you are supporting ethical practices and eco-conscious jewelry.

How do I get a copy of my invoice?

To receive your copy of the invoice, please contact our online sales manager. Or send us an email sales@cultivejewelry.com

What types of diamond jewelry do you offer?

We offer a wide range of diamond jewelry, including engagement rings, wedding bands, necklaces, earrings, bracelets, and pendants.

What metals are your diamond jewelry made of?

Our diamond jewelry is made of high-quality yellow gold, white gold, and rose gold. Customers have the option to choose the type of gold they prefer, depending on their personal style and preference.

Are your diamonds real and certified?

Yes, all our diamonds are 100% real and sourced from reputable suppliers. Additionally, all our diamonds are certified by renowned gemological laboratories like GIA and IGI, ensuring their authenticity and quality.

Can I customize the metal or diamond setting of a piece?

Absolutely! We understand that customers have different preferences and styles. Therefore, we provide customization options for both the metal type (yellow, white, or rose gold) and the diamond setting (prong, pave, bezel, etc.) for many of our jewelry pieces. Please contact our operator to find out the details.

How do I clean and care about my jewelry

We have prepared this and this articles for you, please have a look.

Do you offer discounts?

At Cultive Jewelry, we made the decision to discontinue our Price Match Guarantee.

How do I determine my ring size?

We provide a ring size chart on our website to help you determine your appropriate ring size. You can also visit any local jewelry store to professionally measure your ring size.

Is my personal information secure?

Yes, we prioritize the security and confidentiality of our customers’ personal information. We use encryption technology to protect all online transactions and implement strict privacy policies to safeguard your data.

Can I promote my products in your shop?

Thank you for your interest in our shop and your desire to promote your products. However, at this time, we are solely focused on featuring our own collection of lab-grown diamond gold jewelry. We appreciate your understanding and wish you the best of luck with your promotional efforts elsewhere.

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